Shipping policy

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.

PLEASE MAKE SURE YOU ARE INPUTTING THE CORRECT SHIPPING ADDRESS AND ANY SPECIAL INSTRUCTIONS FOR YOUR ORDER TO AVOID ANY ISSUES WITH DELIVERY.

USA Shipments: 

*All orders over $1,000 will automatically receive free ground shipping. (Continental US only)

Freight Charges are estimated based on UPS Ground Service Rate Depending on Destination Zip Code, Weight and size of the order. Estimated shipping charges are calculated automatically in your shopping cart. However, in the event of any over-estimation by our system, we'll promptly make adjustments, issuing refunds if necessary. We do not seek to profit from shipping charges.

When will my order be shipped?

All orders are usually shipped within 1-3 business days of being placed.
Business days are Monday - Friday.

Canada Shipments: 

Freight Charges are calculated based on UPS or USPS Service Rate Charts Depending on Destination in Canada and Weight of the order. Estimated shipping charges are calculated automatically in your shopping cart. UPS may charge additional brokerage fees, USPS does not charge brokerage fees. Customers are responsible for any duties or taxes billed at the border

When will my order be shipped?
All orders are usually shipped within 1-3 business days of being placed.
Business days are Monday - Friday.

*Shipments to Canada usually take 6-8 business days to arrive.
* Please note that the customer are responsible for any duties, taxes, or brokerage fees due at the time of delivery.
* Orders canceled or refused due to unexpected fees that are out of our control, are subject to restocking fees and return shipping costs.

Central America, South America, and The Caribbean Islands

Currently we do not ship directly to Central America, South America, or the Caribbean Islands.
There are many freight companies based in the US that can export your orders, large or small, to your country.

*Once you are set up to receive orders with a freight forward company, you can use their address to place orders. Unless you choose to pay with PayPal, you will need to select "other" as your payment method and let us know your preferred payment method in the order comments. 

All Other Countries/Territories  Not Mentioned Above:

Here are the guidelines to receive a shipping quote.

1) Add items to your shopping cart using our online store.

2) Once you are ready, select your country on the check out page.

3) Choose shipping option "International Shipping Quote (cost to be determined)"

4) Choose "Pay Later" for payment option and submit your order. 

5) We will review, add shipping costs to the order, and send you a no obligation PayPal invoice by email.

6) Once you receive the invoice, you have the option of paying for the order or declining it.

7) Once Payment is complete, your order will be shipped via USPS Priority Mail International.

*You have 5 days to pay for the order. After 5 days we will assume you are not interested and your order will be canceled.\

*Important: We ship through the US Postal Service Priority Mail International Services Insured. Please note that international packages can take one week or longer to arrive. All International packages must pass through customs. Delays in your countries customs office may occur and unfortunately are beyond our control. Please note that International customers are responsible for any duties, taxes, or brokerage fees due at the time of delivery. In the event your package does not arrive within two weeks, let us know and we will contact USPS to start an investigation. Investigations may take 2-3 weeks to complete and is beyond our control.

*If your country is not on the list, please contact us to see if we can add it.